How would you describe your job?
A lot of my job is identifying problems, then building the best experience to solve them. This means doing a lot of research and user testing, creating prototypes to validate our ideas and iterate on them. We try to fail and learn as fast as possible to make sure we are on the right track. Sometimes it also means I won’t be designing the most beautiful, but the most impactful and delightful, solution to a problem.
What does a typical working day look like?
In the studio we work flexible hours. I usually start my day at 10am to avoid the crowds, whereas some peeps might start as early as 7.30am. I live quite close by, it takes me 30 minutes door-to-door on the overground to get to work. Typically we start the day with 15-minute stand-up, where everyone talks about what happened yesterday, and what they will be doing today. We tend to work on one project at a time, so I spend most of the time with my project team and the client. I also split some of my time with mentoring and workshops in the studio for fellow designers. It’s great to be in touch with all the designers outside of your project team and exchange ideas.
How did you land your current job?
I moved to London from Hong Kong with nearly zero connections. I found out about ustwo through a friend of a friend, a UX designer. She thought it would be a cool studio for me to look up. I Googled it and immediately fell in love with the open, diverse culture – I sent my CV and portfolio, and here I am.