What advice would you give an emerging creative wanting to do the same kind of work?
There are so many ways you can develop skills as a UX researcher, even if you’re not in a capital-R researcher role. Make it a point to talk to your customers, users and audience, no matter your job title. You can practice active listening, curiosity, and empathy are skills in any situation – personal or professional.
Also: be patient and enjoy the ride. I realise this is profoundly easier to say in retrospect than it is to feel in the moment, but I still think it’s good advice. I was well into my 30s before I started working as a researcher, and I wouldn’t trade in any of the twists and turns I faced along the way.
If you could share one image, recommend one website, Instagram account or similar – what would it be and why?
The Internet is amazing and terrible, so I’m going to recommend some books instead. Here are some that have been a source of inspiration and light for me recently:
1. How to Do Nothing: Resisting the Attention Economy,
2. How We Show Up: Reclaiming Family, Friendship, and Community
3. How Much of These Hills Is Gold.
Dropbox Design is a Lecture in Progress company partner. Every year, Lecture in Progress partners with like-minded brands and agencies to support our initiative and keep Lecture in Progress a free resource for students and emerging creatives. To find out more about how you can work with us, email [email protected]
This interview is part of a series of articles profiling Dropbox Design. See the In the Studio With interview here.