In the initial design proposal meeting, outline designs were prepared for one idea as well as developing an interactive prototype which the client was able to try. We don't use raw wireframes (where you replace images, text and other content with raw outlines and rectangles), so we work with real content as early as possible.
As interactive design is such a large part of our work, it’s useful to provide a way for the client to engage and interact with, so they can understand potentially complex proposals and have a say on their development. Having worked with the client before, we understood and trusted each other's processes, which led to a relatively smooth transition between the concept and design stage.
In this case we met with the client four times – once for the briefing meeting, once for the initial design stage, once for the developed prototype stage, and once as we were nearing completion, with calls and regular email contact in-between. For the success of a project like this, a trusting client and designer relationship is vital to the design process.