As the project goes on my normal day can vary, but is still based around facilitating working sessions and generally supporting the product teams with what they need to move forward. Also working closely with the clients and bringing them on the journey if they haven’t worked out our way before. I often coach product owners on the role they need to play and have regular one-to-ones with the team to make sure I’m aware of what’s going on for them on an individual level and if there’s anything I can do to support.
How collaborative is your role?
Collaboration is at the core of what I do, and it’s my job to make sure we’re doing it in a productive and healthy way. Most of the time I’m working with multidisciplinary teams with designers, developers, testers and product leads to collaborate with clients and each other, so I’m leading exercises to help do that. Inevitably there are times when communication in the team doesn’t work so well, such is the nature of people! I need to be aware of these issues when they come up and make sure they’re getting talked about and resolved quickly.
What are the most and least enjoyable aspects of your job?
The most enjoyable part is watching people push their boundaries and try new things, even when things get messy or uncomfortable, you always get through it and you always grow from it. I love being able to help teams reflect on how much we learn when we work together to solve problems. It inspires me to do the same and push my comfort levels too.
The place you work can dictate the work-life balance and at ustwo we aren’t expected to stay late, quite the opposite, we value people’s personal time here. If you want to put the extra time in then, great but it shouldn’t be something rewarded or expected.