What kind of skills are needed to do your role?
The skills needed for my role mainly fall into the personal and professional. Personal skills include interpersonal skills, problem solving, being solution-focused, strategic planning and time management. The professional skills include the ability to carry out wireframing, prototyping, user research, ideation and more.
Would you say you need any specific training to do what you do?
I think UX design bootcamps are great because they offer insights into the world of user experience. However, they aren't always affordable – some of these courses cost an arm and a leg. Also, some people do not have the time to embark on a course due to conflicting commitments.
The Love Circular course is brilliant, but it is also quite expensive. My cohort was the guinea pig cohort so it was free for us – it’s now over £2000, though you can pay a monthly instalment. Other popular bootcamps include those from CareerFoundry and General Assembly; alternatively, you can do the Google UX Design course on Coursera, which is far cheaper than a lot of those other courses.
How did you land the job?
I enrolled in a three-month UX training course at Love Circular, which literally takes people from being a novice in design to being at a junior level. During that time, I learnt about various UX concepts, principles and best practices. I also did daily UI challenges to strengthen my design skills.
Afterwards, we were tasked with creating our own case studies. These were all fictional scenarios where we had to pinpoint an area of improvement, but also include an additional feature that would improve the overall service. It’s important to do a case study on something that you are passionate about as it is likely that you will be questioned on your motivations when you’re interviewing for jobs – so I did one on Nando’s, another on HSBC and one about Bumble For Friends as I have an interest in love and relationships. After all these were completed, I was then ready to create a proper portfolio.