This role will be based in the Arts & Events team to support Bow Arts’ public arts and events programme, including Nunnery Gallery exhibitions and events. A full induction will be provided, with further on-the-job training support. All staff are subject to an Enhanced Disclosure and Barring Service (DBS) check.
Job Description Visitor service and customer relations –
with relevant training, you will be able to:
- Assist the smooth running of the Nunnery Gallery front of house, including managing the space at weekends.
- Provide a first point of contact for enquiries about the gallery and exhibition/events programme.
- Assist in management of the volunteer programme, including recruitment, induction and training.
- Provide event and project management assist where required, including setting up events, monitoring and processing evaluation data.
- Ensure smooth and consistent collection of visitor data, using visitor log (and keep the digital master updated)
Business administration - with relevant training, you will be able to:
- Assist income generation through increased space/venue hires and sales (at events and the gallery shop).
- Assist fundraising of the gallery (e.g. donations and sponsorship).
- Respond to general email and telephone enquiries.
Project and Event Assist:
- Assist in exhibition research, preparation, and delivery.
- Assist the development and delivery of audience-focussed events, with a view to leading on delivery of our monthly Bow Families (taking TOIL to compensate for out-of-hours work at events)
- Liaise with artists and project partners to assist programme delivery.
- Shadow team during project meetings for exhibitions, events, residencies, and public art commissions.
- Assist in audience development by bringing new ideas and perspectives to the team during programme planning.
Marketing and Communications - with relevant training, you
will be able to:
- Maintain and update relevant website pages (Bow Arts and external listings).
- Prepare marketing content for social media posts (including Twitter, Facebook, and Instagram) with a view to managing the East London Art Prize Instagram account.
- Assist in developing marketing campaigns for exhibitions and events, including local marketing (leafleting and sharing with local organisations)
- Produce gallery and event blogs / news pages for the website.
- Be an engaged participant and ambassador at events, including launch events, private views and Open Studios (flexible working hours are required to work some events).
Finance – with relevant training, you will be able to:
- Ensure financial documents are passed on swiftly and accurately for processing.
- Maintain accurate financial records and liaise effectively with the Finance Team (e.g. volunteer expenses)
- Undertake a range of financial tasks with Bow Arts’ strategic aim of financial sustainability and sound record keeping.
- A willingness to undertake training as required for the development of the post.
- Engage with staff and clients of Bow Arts in a positive and constructive manner and shadow / attend such meetings as the post requires.
- Undertake duties proactively and work in accordance with Bow Arts’ aims and objectives.
- Ensure compliance with Bow Arts’ policies and procedures, and all relevant statutory requirements.
- Maintain confidentiality agreements and conduct yourself in a professional manner.
- Undertake any other duties commensurate with the post as directed by your line manager.
- Some meetings, events and training may be held outside of normal office hours, repaid through Time Off In Lieu, agreed in advance with your line manager.
STEP is a training programme for young East Londoners local to the Olympic Park, who are ready to bring ideas, creative energy and perspectives to the creative and cultural sector.
You must be;
- Aged 18 to 30
- Resident of Hackney, Newham, Tower Hamlets and Waltham Forest
- Priority will be given to those that have attended school or college in these boroughs
Through STEP, you’ll get paid London Living Wage over a 12-month training programme to develop a range of skills and creative approaches and build on your network across different organisations or departments. You’ll complete a work-based placement, grow as part of a peer network, take part in regular professional development workshops, and get a budget to produce a collaborative project. We’ll also connect you with a specialist industry mentor, provide careers coaching and continue to offer support as part of our community after the programme.
To read the full job requirements and responsibilities please read the job description here: https://www.anewdirection.org.uk/training-cpd/step-8
How To Apply
Complete our STEP application form by 10am on Sunday 25 June, you can upload video or
If you require information in an alternative format, or want to speak to us about any access requirements, please contact us at [email protected]
Go to the Good Growth Hub website to find out more here about the STEP programme, book in to attend one of our information sessions, hear from STEP alumni and read out application guide for some expert tips.