About Somerset House

Somerset House is the home of cultural innovators, sitting at the meeting point of artistic and social practice. We host the UK’s largest and most exciting creative community right in the heart of London.

We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. It is this mix that informs and powers our programme and our organisational culture, making us a singular, compelling and inclusive place to visit and work.

Somerset House pursues a spirit of ‘Step Inside, Think Outside’ for everyone, regardless of age, stage or background. It is a place to escape the comfort zone in the safest way. It freshens minds, eyes and the world at large.

About the Role

As the home of cultural innovators, Somerset House connects creativity and the arts with wider society. By merging worlds, minds and talent, it intensifies creativity and multiplies opportunity, driving artistic and social innovation at once. Our creative community is at the heart of our mission, with over 600 organisations based in the building (known as Residents).

The Residents Team manage part of this dynamic, expansive creative network. We foster a mutually supportive community through resident collaboration, engagement and facilitated opportunity within our ecosystem and wider networks, our charitable mission, and the wider cultural programme. This ongoing cycle of collaboration and innovation takes young businesses and developing creatives in ever new directions.

We are seeking a Resident Programme Coordinator to organise and deliver a varied mix of venue hire bookings and Resident led events. This could include anything from the user testing of a new piece of VR software developed by an artist, the screening of a film produced by a Resident to accommodating a workshop led by a Creative Enterprise.

This is a new role so the successful candidate will have the opportunity to influence the direction of the strategy behind Resident hire activity, ensuring we are delivering a strong offering and meeting the needs of our Residents. Alongside this, the role would also support the delivery of a programme of Resident Community support activities including advice clinics, networking events and socials. Ensuring we provide maximum engagement and benefit to our Resident community and remain competitive in the workspace market.

We are looking for someone who has:

- Demonstratable success in planning and delivering successful venue hire bookings.

- Event planning, hosting and delivery, preferably within a creative sector.

- Proven track record of optimising sales and achieving sales targets.

- Managing budgets, cost controls and profitability.

- Devising health and safety processes and procedures for venue hires and events.

- Ability to work independently, prioritise own workload, multi-task and deliver to project timelines and objectives.

- Proficiency using MS Office packages and adapts easily to new technology and software.

- Strong communication skills, with a focus on digital promotions and branding elements.

- Exceptional customer service skills and ability to build positive relationships.

- Initiative to solve problems, suggest improvements and develop opportunities.

Contract Type: Fixed-Term (1 year), Full time
Salary: £28,000 per annum, plus 8% pension employer contributions
Application Deadline: Monday 5 June, 10.00

How To Apply