Junior Sales Account Manager
35 Hours Per Week (Monday — Friday, Permanent)
£18k - £24k depending on experience
Reporting directly to the company’s director, this is a unique opportunity to make a personal impact in a small but progressive company. Based in Leeds, West Yorkshire, Buttercrumble is a family-owned business who specialise in creative strategy, illustration, and brand design. Buttercrumble takes pride in delivering their services to a number of community-sensitive and young-at-heart brands across the globe.
The Junior Sales Account Manager will be responsible for building their own accounts whilst developing relationships with clients as their key contact. Candidates must be extroverted problem-solvers who are passionate about delivering an exceptional level of service to the brands we partner with.
An understanding of design principles and processes is desired, as Junior Sales Account Manager, you will be answering to, recording and processing client enquiries with a high level of confidence. An understanding of creative solutions will help you to acquire new clients and represent the distinctive Buttercrumble brand.
To succeed in this role you must show impeccable attention to detail in all aspects of your work, and in personal presentation and communication. The Junior Sales Account Manager shows a genuine interest in our client’s organisations and is always eager to help.
Maintain a comprehensive working knowledge of Buttercrumble’s offering and the overall creative industries.
Identify new partnerships and use consultative selling skills to understand their pain-points and requirements.
Engage in regular contact with clients to build business relationships and customer satisfaction.
Answers, records and processes all customer enquiries, working with the creative team, to resolve requests.
Follows up with relevant enquiries to secure new business opportunities.
Gathers, summarises and provides information to clients regarding their ongoing projects and listens carefully to their feedback.
Accurate management of our Customer Relations Management system.
Attend meetings and calls, then process and record information.
Hubspot or other CRM experience
An understanding of Trello
Interest in working globally across cultures
Experience working within the creative industries
Full UK driving license
Strong presentation skills
Eloquent verbal and written communication skills
A genuine interest in helping organisations
A growth-mindset with a passion to solve-problems
Desire to support team members and other colleagues
Natural communicator with a kind and extroverted nature
What We Offer:
You have the opportunity to make a large impact within the company. As a micro-business, we love to nurture our relationships. We’d provide you with a varied, fulfilling role that allows you to be hands-on. Join us to generate exciting ideas for our clients where we bring their brands to life.
28 Days of Holiday (Including Bank Holidays)
Paid Days Off for Medical Needs and Family Welfare
Development and Training Prospects
Experience in one of the UK’s leading sectors